Specialist in-house Delivery
Unlike many online retailers, we don’t send our glass splashbacks through third-party courier networks. Every splashback is delivered by our own experienced drivers, who are trained to handle glass products safely and carefully.
We deliver nationwide across the UK mainland. Unfortunately, we are not currently able to deliver to UK islands.
Because we deliver using our own fleet, we don’t need to wrap our splashbacks in large amounts of protective packaging. This has several advantages:
- Less unnecessary packaging and waste.
- More splashbacks can be transported safely on each vehicle, helping us keep delivery costs competitive.
- Your splashback can be inspected on delivery, giving you the opportunity to check it is in perfect condition.
We believe this provides a better experience than receiving a heavily packaged item from a courier that cannot be inspected until after they have left.
Delivery Times
Every splashback is individually manufactured to your exact specification. Unlike mass-produced products, your order passes through several specialist manufacturing and quality control stages before being loaded onto one of our delivery vehicles.
As a guide, please allow:
- 10 to 12 working days for standard rectangular splashbacks.
- Up to 5 additional working days for splashbacks requiring cut-outs, such as for sockets or switches, or splashbacks that need to be toughened for use behind a gas hob.
We’ll always aim to deliver your splashback as soon as it’s ready.
If you’re not at home
Our drivers will try to contact you before delivery where possible. If no one is home, don’t worry. Your splashback will be left in a safe location and out of sight wherever possible. Glass panels are always leaned safely against a suitable wall or surface to minimise the risk of damage.
Collection from our factory
Collection is also available from our manufacturing site at:
Unit 7 Ellerslie Square Industrial Estate
Lyham Road
London
SW2 5DZ
Peace of mind
Every splashback is thoroughly quality checked before it leaves our factory. By delivering with our own trained drivers, we’re able to maintain the same high standards of care throughout the delivery process, ensuring your splashback arrives ready to install.
Questions about Delivery?
If you have any questions about delivery, please call us on 020 3745 0753, email info@splashbacks.co.uk or send us an online inquiry.
Frequently Asked Questions
Why didn’t my splashback arrive wrapped in protective packaging?
Because your splashback is delivered by our own specialist drivers rather than a parcel courier, there’s no need for excessive protective packaging. This reduces unnecessary waste, allows us to transport more splashbacks safely on each vehicle and helps keep delivery costs competitive. Where you’re home to receive your delivery, you’ll also have the opportunity to inspect your splashback on delivery to ensure it has arrived in perfect condition.
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